FAQ´s
What is permaculture and how is it applied?
Permaculture is a tool that allows us to integrate two completely opposite ecosystems, such as natural and artificial ones. In this way, we can achieve a perfect and harmonious balance, providing us with a complete understanding of the place where we are.
What is the experience of Cannúa reconnection like?
As you delve into this deep and astonishing rainforest, you will find a state of peace and tranquility that will take you back to your origins through the simplest aspects, generating a connection with nature that you will never forget.
What amenities do the sustainable cabins offer?
Our sustainable cabins provide a unique privacy nestled in the middle of our forest, offering you the silence and peace you’ve been searching for, along with the wonderful gift of a privileged view of San Nicolás Valley. We ensure your comfort with king, queen, or twin size beds, chairs, desks, entirely organic toiletries, private bathrooms with rainfall showers, WiFi, umbrellas, flashlights, and daily cleaning service.
Are there outdoor and nature activities near the hotel?
We offer various activities right at the hotel, such as a permaculture tour where you’ll discover the magic behind this project, and a hike through a natural reserve along a pre-Hispanic path full of stories. Additionally, we provide bird watching opportunities using a guidebook to identify different species. Moreover, the hotel facilitates activities outside its premises, including paragliding tours in Cocorná, hiking along iron roads to Peñol, the cocoa route to San Francisco, and cycling routes through the diverse pathways and towns of eastern Antioquia.
What sustainable measures do you adopt in your operations and how do they contribute to the environment?
Our mission is to create balance within the ecosystem where we reside, guided by permaculture philosophy. This approach has enabled us to construct our buildings using models and materials sourced from nature. Furthermore, our facilities are located within a natural reserve that supplies 50% of the water to the municipality of Marinilla. With this knowledge, we implement water reuse processes through highly specialized and environmentally friendly mechanisms.
How is the weather?
Located in a temperate zone in the Andes mountains (elevation 2,200 – 2,600 m), you’ll be pleasantly surprised to discover that flowers bloom every day, and Cannúa enjoys spring and summer year-round. November to January and July to September are generally drier and warmer. February to May and October to November are considered the rainy seasons and are slightly cooler, although most days are warm and sunny
What should I pack?
We encourage our guests to explore the biodiversity of our hotel, so we recommend bringing a good pair of hiking boots and comfortable daytime clothing. Due to our elevation, the sun can feel quite intense, so we suggest sunscreen and a hat. Evenings can be cool, so a sweater or jacket is appropriate. Occasionally, it may rain even outside the rainy season, and although we provide umbrellas and ponchos, it’s advisable to have a waterproof jacket. Regarding insects, while not a major issue due to our altitude, a natural insect repellent can be useful.
Do I need a vaccine to travel to Colombia?
Most travelers to Colombia will only need routine vaccinations, along with vaccines for tetanus, typhoid fever, and hepatitis A. Travelers coming from certain countries may require a yellow fever vaccine. For updated information, we recommend visiting the CDC website, the National Travel Health Network and Centre, or your own country’s health system, and consulting with your doctor.
How do I get there?
Cannúa is located in a rural area in the municipality of Marinilla, in eastern Antioquia, Colombia. We are 90 minutes from Medellín and 55 minutes from José María Córdova International Airport (MDE). We recommend contacting us to arrange airport pick-up or transportation from Medellín. We work with reliable transport providers to ensure a comfortable and safe journey.
Is the hotel family-friendly?
Our hotel is very family-friendly, where you can feel the unity and connection with your loved ones. We have a policy that children under 10 stay for free if they share the room with their parents (maximum one child per standard, deluxe, or cabin room, and two children in our Jr suite Cabin). We also offer breakfast.
What is the best type of room to host families of four or five people?
Our Junior suite Cabin can accommodate a family of four with a king-size bed in the loft bedroom area and two single beds on the lower level.
Is the hotel suitable for a honey honeymoon or a romantic getaway? Is the hotel suitable for a honey honeymoon or a romantic getaway?
Couples love Cannúa. We are happy to help you plan your visit with your special someone!
Do you have room to host people with special needs and disabilities?
At Cannúa, we think of everyone, which is why we have a deluxe room specifically designed for people with reduced mobility.
How long do you recommend staying in Cannúa?
We recommend staying for at least three nights to fully enjoy the Cannúa experience.
What can I do in Marinilla-Antioquia-Colombia?
Marinilla, known as the Sparta of Colombia, has a rich history full of feats and remarkable milestones. For information on things to do in Marinilla, Cannúa, and its surroundings, visit Things to Do or contact Reception via WhatsApp at +57 3116099232.
How far is the city?
Cannúa is around 25-minutes drive from Marinilla, 55 minutes from Rionegro Airport MDE, and 90 minutes from Medellín. The second most important city in Colombia.
Is it easy to get around without having a car?
At Cannúa, we work with different transportation companies. This allows us to efficiently and safely organize any transportation you may need to explore the wonders of this region.
Do you have AC in the rooms?
Due to the temperate climate of the region and our design with compressed earth blocks that regulate temperature, we do not have air conditioning in our rooms or cabins. However, we provide heaters in case the night gets chilly.
Do you have Wifi?
WiFi is available in the public areas of the main building, as well as in the rooms and all cabins. We have fiber optic internet.
Do you offer laundry service?
Yes, at Cannúa we offer laundry service. It should be requested in advance at reception.
Can I book tours in advance?
Yes, you can book tours in advance. Please contact us at [email protected] or *57 311 609 9237.
I have special diets. Can I express those to accommodate my needs?
At Cannúa, we cater to all dietary requirements. Please contact us at [email protected] or *57 311 609 9237.
Is it safe to drink water from taps?
At Cannúa, we have a natural spring where water is meticulously filtered for consumption and provided in every room and cabin.
What is the situation and how can we handle insects?
Cannúa is located in a protected forest within an incredibly biodiverse ecosystem, so you can expect to see a big variety of interesting and notable insects. Most of them do not bite or sting, that is because of the elevation. There is minimal risk of getting malaria or other mosquito diseases.
How close will I be to wildlife in Cannúa?
You will have the opportunity to see over 90 species of birds identified to date, various small mammal species (mostly nocturnal), and an incredible variety of butterflies and other insects.
Which are the cancellation policies?
-A non-refundable 20% prepayment is required within 7 days prior to arrival date.This value is not refundable, However, this could be used for future reservations and it can also be transferred to another reservation.
-No refunds for no-shows or unused services.
-Cancellations must be received via email and will be effective from the date they are received at [email protected].
What time is check-in and check.out?
Check-in starts at 3 pm and check-out is at 11 am. However, we are very flexible about it, you can arrive earlier and enjoy our facilities; if we have the room available you could be able to use it. The same applies at check-out; if we do not have prior reservations, we offer a late check-out until 3pm (after this time, charges apply) so you can stay for lunch and enjoy the afternoon with us.
Please, contact reception to +57 3116099237 to ask for this flexibility.
How do I pay, and do I need local currency?
We accept payment by credit and debit card, or local currency. Cash is not needed at Cannúa, although having some Colombian pesos can be important for visiting local towns and to get some souvenirs.
Which is the tip etiquette?
Tipping is entirely voluntary. The value recommended is 10% over consumptions
Can I smoke?
There is a specific zone for smokers. There is no smoking into the rooms or public areas in the hotel.
